Our Policy
This privacy policy explains how Eight One Digital collects and uses personal information when you use this website or contact us.
Who we are
Eight One Digital is a web and digital agency based at Gwealodygarth House, 5 Cyfarthfa Court, Merthyr Tydfil, CF47 8EY. For any questions about this policy or your personal data, email hello@81.digital or call 07962 499 351.
What we collect
- Details you give us through our contact form, by email or by phone, such as your name, email address, phone number, company name, website and project details.
- Technical information collected by cookies and analytics tools, such as pages visited and browser type, where you have given consent.
How we use it
- To respond to your enquiry and provide quotes.
- To deliver and manage services you have asked us for.
- To improve our website, where you have consented to analytics cookies.
We do not sell your personal information.
Lawful basis
We process enquiry information on the basis of our legitimate interest in responding to you, or to take steps at your request before entering into a contract. Analytics and marketing cookies are only used with your consent.
How long we keep it
We keep enquiry information for as long as needed to deal with your enquiry and any resulting work, and to meet our legal and accounting obligations. After that it is securely deleted.
Who we share it with
We only share personal information with service providers who help us run our business, such as our website hosting and email providers, and only as needed to provide those services. We may also share information where the law requires it.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to data portability. To make a request, email hello@81.digital. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies
For details of the cookies we use, see our Cookie Policy.
Changes to this policy
We may update this policy from time to time. Last updated October 2026.